(And yes, I've tried all combinations of pushing and holding the resetbutton there is If I am not mistaken, I think there is a procedure about the ProSAFE Access Point Recovery wherein it might be possible to change the password for it. AP will automatically join BC once it has access to the Internet
350 East Plumeria Drive San Jose, CA 95134 USA May 4, 2011 202-10826-01 v1.0 ProSafe Dual Band Wireless-N Access Point WNDAP360. There's nothing much we can do if its bricked. we cannot ping the default IP?I understand that you are having some issues with your access point(s).
Settings would then need to be manually re-entered, or a previous Config file imported, if available.
While the reset button is still being held down, turn on the unit. The firmware installed on two of the APs I reset is "WNDAP350_V2.1.7". Wireless-N Access Point WNDAP360 can support a small group of users—typically 10 to 32 users per radio—in a range of several hundred feet, with a maximum of 64 supported clients.
While the AP is turned on, push and hold the reset button for 30 seconds. Brand New AP with 3.0.x image to Business Central managed AP: Download latest 3.7.x from support website. NOTE: Factory default button will be held down for a total of 90 seconds. Load it on the AP. My suggestion is to But since the restaurant where this AP was mounted has changed owner some four times, no one has got either the original proof of purchase or knew the original password.Sorry to hear that. Résolu ! Accéder à la solution. Thank you for the update! i have a couple of Wndap360 boxes that have been part of a controller network (wc7520) we have tried to factory reset one of the boxes but all it does now is the power light flashes orange, the update light is lit and so is the ethernet light. but both 2.4 and 5.0 lights are out. A third AP has version "3.5.5.0" installed.I hope this information is useful to those concerned.Well, after ~8 months of sitting on the shelf without any power it still didn't respond to a factory reset, even using the 90 seconds trick. Two shared the same firmware version and one had a different version installed. Cdt. If confirmed by our engineers, this will be listed as a bug and should be included in the next firmware release. The ProSAFE Dual Band Wireless-N Access Point WNDAP360 acts as a bridge between the Find setup help, user guides, product information, firmware, and troubleshooting for your WNDAP360 wireless access point on our official NETGEAR Support site today
Is there another way to reset the unit? See link to Device Page below. Based on your description, it appears that the Access Points might have been bricked (due to failed fimware update / interruption of update). Re: WNDAP360 Factory Reset leads to Missing Tabs Apparently AP1 uses firmware version 3.0.4.0, which was the same as what AP2 was using, though now AP2 is using 3.5.6.0 (and has been using that version for a few months now). I have two of these APs with the same issue. Thanks for your reply. Did you manage to rest yours and, if so, what was the deal?Try performing a factory reset using the instructions below: NOTE: Factory default button will be held down for a total of 90 seconds. Model: WNDAP360|ProSafe Wireless-N Access Point Message 1 sur 4 0 ... Equipe Netgear ____ You can also mark it as a solution for related searches. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I encourage you to contact If ever the ProSAFE Access Point Recovery procedure still does not help and since you have performed a factory reset several times, then kindly ask for a replacement from NETGEAR Support if ever there is still hardware warranty left for your WNDAP350.Hi.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The default IP is probably configured / re-configured depending on the version of firmware installed. (b) Power up whilst holding in the rear Factory reset button for 5 seconds. This was further confirmed after resetting a second AP. I really would like to use this one too. The only option is to factory reset the device. Reference Manual i have a couple of Wndap360 boxes that have been part of a controller network (wc7520) we have tried to factory reset one of the boxes but all it does now is the power light flashes orange, the update light is lit and so is the ethernet light. (c) Release the button.
Hi, I've been trying to Factory Reset a WNDAP350 using the button to no avail. (a) Power off device. I can provide additional info on the precise firmware versions, if it would be helpful to you, or th me forum.Any information you can share will be very helpful to the community! no reset whatsoever.After some more reset tests it now seems totally bricked as all the lights are off, no matter what.I guess there is no way of restoring the firmware as it seems gone?yes, thanks. WNDAP360 password non valide après reset factory Bonjour, Après un reset factory default, le login/password ne fonctionne pas. It always starts with the old configuration and since there's no one left here that has any clue as to the admin password the only way is the Reset button.I've got two units here, one of them did reset without problems but the other won't, no matter what I try.
Add the AP to BC portal. No sweat. Instead, we discovered that, after resetting the AP using the button, the IP address was 192.168.0.237. My suggestion is to I understand that you are having some issues with your access point(s). This means that the configuration settings would be erased. I don't have the versions to hand, but I could tell there was a difference as some of the wireless settings as additional options - this was on the third AP I reset. Factory reset the AP. Searching for installation instructions, bootlogs, other info? but both 2.4 and 5.0 lights are out.
Comment faire ? I can confirm that I have now found the IP address to be 192.168.0.237 on three APs I have reset. I've contacted Netgear separately to advise them of the 'error' in the manual. Hey JonRo. After some excellent support from a ProSafe technical consultant, we discovered that the default IP address of the AP (after reset) was not 192.168.1.1, as stated in Netgear's setup manual.
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