» See more detailsChange of the country and language optimizes offers and promotions, payment’s currency and ticket prices for your needs.Do you need more time to plan a new trip with LOT? » Click for more detailsFor example if there is a fare combination that is refundable with one that is non-refundable, the whole ticket becomes non-refundable because the non-refundable rule is the most restrictive. Flight Buy ticket with Best Price Guarantee on lot.com Car Hire a car at an attractive and affordable price Hotel From apartments to guesthouses, over 1.5 million accommodation options A partially used ticket will be refunded in full only for any unused sections of the journey.Due to the very high number of applications, the deadline for processing requests for refund has been significantly extended. You can book a new departure date for any time up to one year from the date of the original flight.Route change is possible in case of internationl flights. From now on, not only the passenger can use the voucher for any flight, but also the person to whom it will be given.If the price of the new ticket for which you will exchange the voucher is lower, the difference is refunded as a new voucher, which is valid for 12 months from the date of issue.If you don't have any plans for your next trip yet, take your time. Regulation Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91 Important: check the documents required to cross the border before purchasing a ticket. lot will actively inform you of flight status changes via SMS text messages whenever your cell phone number is indicated in the booking. * The discount applies to fare value, does not apply to fees and taxes.Take your time before you plan your next flight – you have one year from the date of purchase of the original ticket to contact us to change your departure date. View top cancellations by airline or airport. You can contact us within up to a year of purchasing the original ticket and get a voucher. Our cancellation policies, frequent flyer rules, aircraft seating configuration are available on our website and, upon request. » See more detailsIf you have a ticket for any flights operated by LOT Polish Airlines that have been cancelled, that were purchased for travel between you can take advantage of one of the following options to change your reservation flexibly:What you need to do to exchange your ticket for a voucher:What you need to do to change the date of your trip quickly and easily:What you need to do to change the route of your journey: The sections on flight cancellation say that if an airline like LOT Polish Airlines cancels a flight less than 14 days before it was due to depart, they must pay out up to $700 in compensation to each affected passenger. If none of the above options is satisfactory for you, you can apply for a refund of your unused ticket. Real-time cancellation statistics and flight tracker links for cancelled airline flights. In order to cancel your reservation and get a refund use our refund form in Manage My Booking or contact LOT Contact Centre.
Where ticket refunds are due lot Polish Airlines will provide refunds after receiving a complete refund application and within the time-limit indicated in the fare conditions. If you have a ticket for any flights operated by lot Polish Airlines that have been cancelled, that were purchased for travel between March 15th and October 31st, 2020 you can take advantage of one of the following options to change your reservation flexibly: 1. If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation … Applications are handled in the order they are received and our consultants are working constantly to reduce the waiting time.Important: check the documents required to cross the border before purchasing a ticket.