Ravenflow Professional Services

The Ravenflow Professional Services team is chartered to assist customers in the successful deployment and adoption of RAVEN for application development and business process improvement projects. With deep domain knowledge and specialized expertise in business analysis, requirements definition and process improvement, we can offer consulting and educational services both on a direct basis as well as through the Ravenflow Partner community. Over the last several years Ravenflow Professional Services has established a reputation for providing high quality consulting skills and best practice advisory services to ensure project success.

Engagement Approach
Ravenflow’s business-driven approach to client consulting engagements leverages key principles of the RAMP Methodology (Requirements Methodology and Management Process) to assist customers in defining business process or software application requirements for optimal development and delivery. This unique “Business First” approach features a deep and constant connection to overarching business objectives, direct interaction with key business users and other stakeholders, as well as rich collaboration between the responsible business and IT project teams. Following the RAMP Methodology, Ravenflow helps its customers envision solutions by mapping business processes and use-case scenarios to the specific user and system functions that need to be delivered. These practices are then carried through the requirements definition and implementation phases of the project, ensuring the resulting applications are highly usable, process-optimized and fully aligned with business needs.

Consulting Services
Ravenflow offers both RAVEN-specific and product independent consulting services to its customers, including services in the areas of application requirements definition and business process assessment and improvement. Our team can work independently or augment existing staff, with services available on a time & materials basis or in pre-packaged service programs that have been optimized for maximum effectiveness at the lowest possible cost ensuring rapid return on investment.

Education Services
Ravenflow’s education programs are designed to help customers get the most from their investment in RAVEN. Available through instructor-led onsite courses as well as train-the-trainer programs, our team of trainers has extensive, hands-on experience with requirements definition and process improvement projects. As a company dedicated to transforming the business requirements discipline, we also offer general industry training in requirements elicitation and facilitation techniques. Click the link in the sidebar to get more details about all of the courses we offer.

Professional Services Team
Ravenflow Consultants are experts in helping clients with the elicitation, specification, and validation of requirements for business process improvement and application development projects. With senior consultants averaging over 15 years of experience, our Professional Services team has been engaged in projects across multiple industries, including finance, health care, manufacturing, technology and the public sector. Their depth of knowledge comes from years of experience as practicing business analysts, requirements engineers, project managers, and similar roles. They understand how to both manage and participate in complex enterprise projects, and they put that experience to work for you to ensure your projects fully meet the intended business goals.