All options require advance reservations and are subject to a charge. Trainers transporting service animals in the ordinary course of business or service animals who are not in training must check these animals.Therapy animals, which are pets that have been trained and registered by a therapy organization in order to visit nursing homes, hospitals, schools and other facilities,When traveling with a therapy animal, standard pet-related regulations and restrictions will apply.For questions, please contact the United Customer Contact Center number at 1-800-UNITED-1 (1-800-864-8331).As you can tell, there are a lot of restrictions and regulations for transporting pets on United flights. We also allow you to check your pet in at an airport check-in or QuickPak ® counter instead of cargo facilities so it’s more convenient for your trip. Depending on their itinerary, your pet could stay at our terminal, an on-site kennel or off-site facility before the next step of their journey.If you have any general questions about your pet’s travel, our specially trained team members at the PetSafe Customer Service Center are available 24 hours a day, 7 days a week.See if your pet can safely travel with us by reading about considerations and certain pet health risks.Learn everything you need to know about pet crates made for air travel, including how to find the right crate for your pet and how to acclimate them before they travel.See how you can prep your pet and their crate for the best possible travel experience.Make sure your pet is ready for a safe journey — learn about the documents, forms and photos you need to submit or bring with you when you drop off your pet.Learn when and where to drop off your pet, and what United PetSafe agents will need from you to make sure your pet has a safe journey.PetSafe refunds a portion of the shipping charges when a pet’s journey is interrupted and they don’t travel as booked, as long as they’re dropped off on time and meet all the acceptance standards. Customers may use an approved in-cabin kennel for smaller animals provided its use meets stowage requirements.Note that documentation may be required for an animal traveling to international destinations.Emotional support animals and psychiatric service animals that provide emotional, psychiatric or cognitive support for individuals with disabilities, but may or may not have task-specific training with respect to a disability.Emotional support and psychiatric service animals are also accepted in cabin for qualified individuals with a disability if With prior documentation and clearance a customer may travel with no more than one emotional support animal.Additional documentation beyond United’s requirements may also be required for an animal traveling to an international destination, Hawaii and other locations.Animal trainers are permitted to bring one service animal that is training to assist disabled passengers onboard free of charge. For additional assistance or information, or to book international in-cabin travel for a pet, contact the The Centers for Disease Control and Prevention (CDC) require all dogs entering the U.S., except those arriving from certain Vaccinations must be completed at least 30 days before arrival in the U.S.Each dog entering the U.S. must be accompanied by a valid certificate of rabies vaccination, signed by a licensed veterinarian and including the following information:Cats are not required to have proof of rabies vaccination for importation into the U.S; however, some states require vaccination of cats for rabies, so it is a good idea to check with state and local health authorities at your final destination.You should note that there are some restrictions for specific types of aircraft that you’ll be flying on.Keep in mind that many routes are served by different types of aircraft so you’ll always need to check and see exactly what type of aircraft you’re flying on.You can do this be utilizing Google Flights or you can simply check on the United website.Before your bring your pet on-board, make sure that you are towing them in a kennel that complies with the United pet policy rules.There are also specific dimensions required for these pets:United will allow you to bring along soft-sided pet carriers that slightly exceed these dimensions so long as they don’t block the aisle.Puppies and kittens traveling within the U.S. and Puerto Rico must be at least 8 weeks of age to be accepted for travel on United.Puppies and kittens weighing less than 2 pounds must be at least 10 weeks of age.

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