Log in sign up. After the keyboard displays a rainbow, disconnect and reconnect the USB cable one more time.Then if that doesn't fix it, force a firmware update on the device through Corsair Utility Engine. This feature is not available right now. User account menu . I bought a K55 RGB Keyboard no more than two weeks ago and it's working perfectly except for the lighting that has suddenly stopped working AT ALL. My keyboard randomly stopped working. This happens absolutely randomly, and after a bunch of times, both the keyboard and the mouse completely stops working.
While holding down the ESC key, plug the keyboard back into the computer. All rights reserved. Turn off USB 3.0 from BIOS Remove and reinstall USB Driver Remove and reinstall Keyboard and mouse dirvers.
You can find it in global settings, the cogwheel at the top of the app. PSA. If you are experiencing unexpected behavior with your keyboard such as lighting issues or unresponsiveness, you can try resetting the keyboard to fix the issue.Most Corsair keyboards have a reset function for fixing unexpected issues.If you have a K95 RGB Platinum or any MK2 keyboards:If you have a wireless keyboard, the steps for resetting it will vary slightly from a wired keyboard. If that didn't work, unplugging all Corsair devices (Scimitar, K95 and Void) and plugging them back in. I've tried a gaming mouse I got on a sale for 9 bucks, the LM3 and the mouse wheel started freaking out after a few days, now on my second try with corsair I get this problem. If resetting your keyboard doesn't fix the issue, reach out to Customer Support for further assistance.To ensure that we provide aid as quickly and accurately as possible, make sure to include the following information when creating a ticket:To help expedite returns and exchanges, please attach your purchase receipt, as well as a picture of your hardware serial number.Inventory available, waiting for warehouse confirmation.The package has been handed to the shipping carrier.Return package opened at warehouse and entered into system.Waiting for payment, for Advanced RMA. Also waiting for back ordered items to be in stock. Keep holding the ESC key until the keyboard begins to flash. My keyboard randomly stopped working. Copyright
They just stop, they don't turn off, they aren't disconnected, the computer still running fine, nothing unusual but the mouse and the keyboard.
Been doing for quite a while, thinking it might be because I have the cable basically at 90 degrees right out of the keyboard but googling shows a lot of people suffer from the same problem.Too lazy to RMA if I can't find a fix, don't wanna be without a keyboard so I might aswell buy a new one I feel like.Try different bios modes (back switch) or try reinstall CUE (if installed). Turn off "USB selevtive suspend settings" in Power option. TL;DR - Keyboard stopped working in Windows 10, but still worked in BIOS and on other operating systems. Also don't waste money buying new one, RMA IT!Thanks, wasn't aware of the bios modes I'll try that!The three things that I've found were to shut down and restart CUE. Haven't tried CUE yet and I don't own any other corsair devices. It dose it randomly and don't work to plug out and back in again. Archived. Does none of the F-Key Combination keys change anything? I've bolded anything that I think is significantly important. Please try again later. 44. It instantly makes my controller/Steam work properly. 44. {[{section.name}]} Press question mark to learn the rest of the keyboard shortcuts They are both connected to the USB ports on the motherboard at the back of the computer, and unplugging and replugging does not make them work again. (Hopefully someone found this bit of info useful)I was just having that issue a short while ago and I did what I always do. Unplug the keyboard again, then plug it back in.
TBH I'm not having the best of luck with corsair LOL. Corsair Lighting Issues Fix.